The following reviews have been submitted by past guests and reflect their genuine feedback. From time to time, we may fall short in our pursuit of 100% guest satisfaction, but we hope that our pro-active approach in dealing with customer feedback demonstrates our continuing drive to improve our guest experience.
Customer reviews
04.01.2009
julie, navan
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
just loved our stay there.will be back
Thank you Julie, regards Lynda
04.01.2009
Deirdre, Galway
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
04.01.2009
Linda , Blacklion
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
after returning to the hotel from a concert there was obviously a crowd waiting to get a drink at the bar. I think in the interest of a speedy service at busy times customers should not be allowed to sit at the bar as the bar is small we found it hard to get in line for a drink. Otherwise our stay was most enjoyable.
Thank you for your comments, i will review this with the food & beverage manager so this will not be an issue arising again, kind regards Lynda
03.01.2009
Sharon , Ballinlough,
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Very pleased that request of a smokng room as accomodated. Thank you for a lovely stay.
03.01.2009
Bridget, Dublin 3
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Had a wonderful stay. Its a very well run hotel and looking forward to returning again in the near future.
03.01.2009
Aileen , Birr
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
02.01.2009
Lisa, Ballyconnell
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
31.12.2008
Clara, Athenry
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
31.12.2008
Alan, Dublin
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
The shower water pressure was very disappointing and was the only negative.
30.12.2008
Breda, Dublin 2
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
We arrived late on Sunday evening and didn't make use of the bar or restaurant. The lady who greeted us at reception was extremely helpful and friendly. We stayed here as we went to a gig in the TF. We enjoyed our short stay and will definitely book again in the future. Would highly recommend this hotel. Great value for money.
Thank you for your kind feedback, regards Lynda
